Shipping policy

At Solid Promo Prints, we understand that timely and secure delivery of your prints is crucial. Here’s how we handle shipping:

1. Shipping Methods We ship via major carriers including UPS, FedEx, and USPS. During checkout, you will have the option to select your preferred shipping method based on speed, cost, and delivery tracking capabilities.

2. Shipping Costs Shipping costs are calculated based on the weight of the order, the shipping method selected, and the delivery destination. These costs will be clearly provided during the checkout process.

3. Processing Time Orders are typically processed within 3-5 business days after order confirmation and payment. Custom orders may require additional time, which will be communicated during the ordering process.

4. Delivery Times Delivery times vary based on the shipping method selected and the destination. Standard shipping within the U.S. typically takes 3-7 business days, while expedited shipping options are available for quicker delivery.

5. International Shipping We offer international shipping to various countries. Please note that international shipments are subject to customs clearance and additional charges such as import duties and taxes, which are the responsibility of the recipient.

6. Tracking Your Order Once your order is shipped, we will provide you with a tracking number via email. You can use this number to track the progress of your shipment on the carrier’s website.

7. Shipping Restrictions Due to shipping restrictions, we may not be able to deliver to certain addresses, such as P.O. boxes or military bases. All such restrictions will be noted at the time of checkout.

8. Damaged or Lost Packages In the unlikely event that your order arrives damaged or is lost during transit, please contact us immediately. We will work with you and the carrier to resolve the issue, which may include sending a replacement or issuing a refund.

9. Contact Us For any questions related to shipping, or if you have special shipping requirements, please contact us at:

We are committed to ensuring that your orders arrive in perfect condition and in a timely manner.